All toilets at the station are out of order at Stoke-on-Trent station. Please use the temporary toilets outside the platform 2 exit. An additional accessible toilet is on platform 1.
The lifts are out of order at Stoke-on-Trent station.
Need to use a lift? This may affect your journey today. Please speak to a member of staff before you get on your train so we can help you. Sorry, your journey may take longer. Please allow extra time.
Trains between Wilmslow and Crewe may be cancelled, delayed by up to 30 minutes, diverted or revised. Further information can be found in Status and Disruptions.
Trains between Stockport and Stoke-on-Trent may be cancelled, delayed by up to 25 minutes or revised. More details can be found in Status and Disruptions.
Severe weather, brough about by Storm Chandra, means that trains may be cancelled, delayed, revised or suspended across the network. Latest information can be found in Status and Disruptions.