The lifts are out of order between platforms 3 and 4 and the underpass at Preston station.
Customers who require step free access at this station contact the Northern Customer Experience Centre on 0800 200 6060 or the Northern Passenger Assistance team on 0800 138 5560 for further assistance.
The ticket office is closed at Preston station.
Trains in the Wigan North Western area may be cancelled, delayed by up to 60 minutes or diverted. Latest information can be found in Status and Disruptions.