The lifts are out of order between the platforms and the Moorgate Exit at Liverpool Street station. This means that there is no step-free access between the Elizabeth line platforms, Northern Line and Moorgate station. Passengers requiring step-free access from Liverpool Street station are advised to use the Broadgate / Liverpool Street exit lifts at the other end of the platform.

Trains between Shenfield and London Liverpool Street may be cancelled, delayed or revised. Latest information can be found in Status and Disruptions.