The lifts are out of order between platform 3 and the rest of the station at Hanwell station. Customers travelling eastbound (towards Paddington) from Hanwell are advised to travel westbound to Southall from platform 2 and catch the next eastbound (towards Paddington) Elizabeth line service. Customers travelling eastbound (towards Paddington) to Hanwell are advised to continue their journey to West Ealing and catch the next westbound service (towards Heathrow) from Platform 3 to Hanwell.